Confidence Thresholding
Description
Confidence thresholding creates decision boundaries based on model uncertainty scores, routing predictions into different handling workflows depending on their confidence levels. High-confidence predictions (e.g., above 95%) proceed automatically, whilst medium-confidence cases (e.g., 70-95%) may trigger additional validation or human review, and low-confidence predictions (below 70%) receive extensive oversight or default to conservative fallback actions. This technique enables organisations to maintain automated efficiency for clear-cut cases whilst ensuring appropriate human intervention for uncertain decisions, balancing operational speed with risk management across safety-critical applications.
Example Use Cases
Safety
Implementing tiered confidence thresholds in autonomous vehicle decision-making where high-confidence lane changes (>98%) execute automatically, medium-confidence decisions (85-98%) trigger additional sensor verification, and low-confidence situations (<85%) engage conservative defensive driving modes or request human takeover.
Reliability
Deploying confidence thresholding in fraud detection systems where high-confidence legitimate transactions (>90%) process immediately, medium-confidence cases (70-90%) undergo additional automated checks, and low-confidence transactions (<70%) require human analyst review, ensuring system reliability through graduated response mechanisms.
Transparency
Using confidence thresholds in automated loan decisions to provide clear explanations to applicants, where high-confidence approvals include simple explanations, medium-confidence decisions provide detailed reasoning about key factors, and low-confidence cases receive comprehensive explanations with guidance on potential improvements.
Limitations
- Many models produce poorly calibrated confidence scores that don't accurately reflect true prediction uncertainty, leading to overconfident predictions for incorrect outputs or underconfident scores for correct predictions.
- Threshold selection requires careful calibration and domain expertise, as inappropriate thresholds can either overwhelm human reviewers with too many cases or miss genuinely uncertain decisions that need oversight.
- High-confidence predictions may still be incorrect or harmful, particularly when models encounter adversarial inputs, out-of-distribution data, or systematic biases that the confidence mechanism doesn't detect.
- Static thresholds may become inappropriate over time as model performance degrades, data distribution shifts occur, or operational contexts change, requiring ongoing monitoring and adjustment.
- Implementation complexity increases significantly when managing multiple confidence levels and routing mechanisms, potentially introducing system failures or inconsistencies in how different confidence ranges are handled.